EVEDEX is a non-custodial exchange, which means your wallet—not a username and password—controls your access. However, if you’ve registered using your email, EVEDEX creates a secure, self-custodial wallet for you, and that wallet is protected by a password only you know. In that case, your password is tied to wallet access, not to a central database.
When Should You Change Your Wallet Password?
If you’re using an email-based wallet on EVEDEX, it’s smart to update your password if:
You think someone else may have seen or guessed it
You used a similar password elsewhere and one of those platforms was compromised
You want to make your password more secure
You received a prompt or alert about suspicious behavior on your device
Because your wallet gives access to your funds, keeping that password strong and private is critical.
How to Change Your Password (If You’re Logged In)
If you're logged into your email-based wallet and just want to update the password:
Go to the EVEDEX platform and make sure your email wallet is connected
Open the profile or wallet settings menu
Find the option to manage or reset your password
Enter your current password, then create and confirm a new one
Save changes to update your wallet credentials
Depending on your setup, you may be asked to verify the change via email.
What If You Forgot Your Password?
If you’ve forgotten your password and can’t access your email-based wallet, you’ll need to go through the wallet recovery process. Here's how:
Visit the EVEDEX platform
Choose to recover your wallet
Enter your registered email address
Check your inbox for a recovery link
Follow the link to reset your wallet password and regain access
Make sure you’re using the same device and browser if you’ve enabled extra security measures like device whitelisting.
Tips for a Strong Wallet Password
When creating or updating your password:
Use at least 12 characters
Mix uppercase, lowercase, numbers, and symbols
Avoid names, birthdays, or obvious phrases
Don’t reuse passwords from other platforms
Use a password manager to store and generate secure passwords
Didn’t Receive the Recovery Email?
If your reset email doesn’t arrive:
Double-check your spam or junk folder
Make sure you entered the correct email linked to your wallet
Wait a few minutes and try again
Try a different browser or clear your cache
If recovery doesn’t work, check the EVEDEX documentation for updates on the email-based wallet recovery process.
Keeping Your Wallet and Account Safe
Whether you use a browser wallet like MetaMask or an email-based wallet, your security depends on your own best practices.
Here’s what helps:
Always verify you’re on the official EVEDEX site before connecting
Never share your password, seed phrase, or private key
Use a hardware wallet for higher-value trading
Avoid links or pop ups claiming to offer support or bonuses
Regularly review your wallet’s transaction history
EVEDEX does not store your credentials or private keys—your wallet is your responsibility, and your security depends on protecting access to it.