1. Connect Your Wallet to EVEDEX
Before you can withdraw funds, you need to connect your wallet to the EVEDEX platform.
Steps to Connect Your Wallet:
Visit the official EVEDEX website.
Click on the "Connect Wallet" button in the top-right corner.
Choose your preferred wallet (e.g., MetaMask, Trust Wallet).
Approve the connection request in your wallet.
Make sure you are on the correct blockchain network supported by EVEDEX.
Once your wallet is connected, you will be able to access your funds and initiate a withdrawal.
2. Navigate to the Withdrawal Section
After connecting your wallet, go to the withdrawal section to start the process.
Steps to Access Withdrawals:
Open your account dashboard on EVEDEX.
Look for the "Withdraw" option.
Click on it to access the withdrawal page.
This section will display your available balance and allow you to select the cryptocurrency you want to withdraw.
3. Select the Cryptocurrency and Network
EVEDEX supports multiple cryptocurrencies, each of which can be withdrawn using specific blockchain networks.
How to Choose the Right Options:
Select the cryptocurrency you want to withdraw (e.g., USDT, ETH, BNB).
Choose the correct blockchain network that matches the receiving wallet (e.g., Ethereum, Binance Smart Chain, Polygon).
Make sure the receiving wallet supports the selected cryptocurrency and network.
Using the wrong network can lead to lost funds, so always double-check this step before proceeding.
4. Final Steps
1. Enter Wallet Address
– Copy the recipient address from your external wallet or exchange
– Paste it into the withdrawal field on EVEDEX
– Double-check for accuracy—mistakes can’t be reversed
2. Enter Amount
– Make sure you meet the minimum and have enough funds
– Review network fees before confirming
3. Confirm and Approve
– Click “Withdraw”
– Approve the transaction in your connected wallet
– Wait for confirmation and track with the TXID
5. Track the Withdrawal Status
After confirming the withdrawal, you can check its status to ensure it is processed correctly.
How to Track Your Withdrawal:
Go to the transaction history in your EVEDEX account.
Find the recent withdrawal request and copy the transaction hash (TXID).
Open a blockchain explorer (e.g., Etherscan for Ethereum).
Paste the TXID in the search bar to check the transaction status.
If the transaction is confirmed on the blockchain, your funds should arrive in the receiving wallet shortly.
6. Troubleshooting Withdrawal Issues
Sometimes, withdrawals may take longer or encounter issues. Here’s how to handle common problems:
Withdrawal Not Showing Up?
Transaction still pending: If the blockchain network is congested, processing times may be longer.
Low gas fees: If the transaction was sent with low gas fees, it may take longer to confirm.
Wrong Network Used?
If you sent funds to an unsupported network, they may not appear in the receiving wallet. In this case, check with the recipient platform for possible recovery options.
Insufficient Balance?
If you see an error message about an insufficient balance, ensure you have enough funds in your account and that you are not withdrawing more than your available balance.
Wallet Connection Issues?
If you experience problems with your wallet, try disconnecting and reconnecting it.
Clear your browser cache and restart your device.
Use a different browser or network connection to see if the issue persists.