EVEDEX

Before you can generate a bug report, Developer Options must be turned on:

Go to Settings &gt; About phone

A message will appear confirming that Developer Options are now enabled

- Go to Settings &gt; About phone 
- Tap Build number seven times 
- A message will appear confirming that Developer Options are now enabled

Go to Settings &gt; System &gt; Developer options

Scroll down and select Take bug report

Choose Full report when prompted

Wait while the system collects data (this can take a few minutes)

Once complete, your device will notify you. Tap the notification to open the sharing options

- Go to Settings &gt; System &gt; Developer options 
- Scroll down and select Take bug report 
- Choose Full report when prompted 
- Wait while the system collects data (this can take a few minutes) 
- Once complete, your device will notify you. Tap the notification to open the sharing options

Attach the generated bug report file and email it to:

<a href="mailto:support@evedex.com" rel="nofollow noopener noreferrer" target="_blank">support@evedex.com</a>

Screenshots or screen recordings if available

- A short description of the issue 
- Your phone model and Android version 
- Steps to reproduce the issue 
- Screenshots or screen recordings if available

Bug Report – Android – App freezes on token switch

If you’re using the EVEDEX app on an Android device and encounter a bug or unexpected behavior, you can generate a bug report

How to Report Bugs on Android Devices

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

How to Report Bugs on Android Devices

1. Enable Developer Options

2. Generate a Bug Report

3. Send the Report to EVEDEX