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Why Did My Trade Fail on EVEDEX?

A trade may not execute if price conditions weren’t met or liquidity was too low. Review your order type and limits.

Updated over 3 months ago

1. Insufficient Funds in Your Wallet

One of the most common reasons for a failed trade is insufficient funds in your connected wallet. Before initiating a trade, make sure that your wallet has enough balance for the transaction, including any network fees or trading costs.

What to do:

  • Double-check your wallet balance to ensure you have enough funds to cover the trade.

  • If necessary, transfer more funds into your wallet and try the trade again.

2. Network Congestion or Delays

Blockchain transactions are subject to network conditions. If the network is congested or slow, your trade might fail due to timeouts or delays in transaction processing.

What to do:

  • Try waiting a few minutes and then attempt the trade again.

  • Check for any network issues or maintenance notices on the EVEDEX platform that may be affecting the system.

3. Incorrect Trade Details

If the details of your trade—such as the price or amount—are incorrect, your trade may not execute as expected. This could happen if you set a price outside the acceptable range or enter incorrect data.

What to do:

  • Double-check the trade details before confirming the transaction.

  • Make sure you are using the correct market price and input the proper amount for your trade.

4. Smart Contract or Platform Issues

Technical issues with the EVEDEX platform, such as smart contract errors or system bugs, can sometimes cause trades to fail. These issues are less common but can happen during periods of high traffic or system updates.

What to do:

  • Check for any updates or maintenance notices from EVEDEX.

  • Reach out to EVEDEX support if you suspect a technical issue on their end.

5. Security Measures or Account Lock

If your account is flagged due to suspicious activity or security concerns, your trade may be blocked as a precautionary measure. This can happen if there’s an issue with your account verification or a security breach.

What to do:

  • Verify your account’s security settings and ensure your identity is properly verified.

  • If you suspect an issue with your account, contact EVEDEX support for assistance.

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