Google Chrome (Windows/macOS)
Open Chrome.
Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
In the pop-up, choose “All time” as the time range.
Check the boxes for “Cookies and other site data” and “Cached images and files.”
Click Clear data.
Mozilla Firefox (Windows/macOS)
Open Firefox.
Press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac).
Select “Everything” in the time range.
Check Cookies and Cache.
Click OK.
Safari (macOS)
Open Safari.
Click Safari > Preferences > Privacy.
Click Manage Website Data.
Click Remove All > Remove Now.
To clear all cache:
Go to Safari > Preferences > Advanced, enable "Show Develop menu".
Then click Develop > Empty Caches.
Microsoft Edge (Windows)
Open Edge.
Press Ctrl + Shift + Delete.
Choose All time as the time range.
Select Cookies and other site data and Cached images and files.
Click Clear now.
Brave Browser
Open Brave.
Go to Settings > Privacy and Security > Clear browsing data.
Choose All time.
Select Cookies and Cached files.
Click Clear data.
After clearing cache and cookies, refresh evedex.com and try again.
If the issue persists, please try using a different browser. You can also use the support chat on our website for a quick response (by clicking the icon in the bottom right corner of your screen) or email us at [email protected]. We are here to help you 24/7.